Frequently Asked Questions
🚚 Shipping
How long does shipping take?
Shipping times vary depending on your location, but we aim to get your matcha to you as quickly as possible. Check out our Shipping section for rates and details.
Do you ship internationally?
Yes! We ship to most countries. International shipping rates and customs fees may apply, but we’ll keep you updated every step of the way.
Can I return my matcha if I don’t like it?
If your matcha is unopened, you can absolutely return it within 30 days! Just make sure to email us with any feedback you may have about your order—we’re always looking to improve. Unfortunately, we can’t accept returns on opened products due to their perishable nature. But if something’s wrong with your order, let us know, and we’ll make it right!
🌱 The Matcha
Why buy your matcha and not from the competitors?
Great question!
Our matcha is sourced directly from Japan and rigorously tested to guarantee the highest quality.
Unlike many competitors, we prioritize delivering the ideal combination of exceptional taste, health benefits, and affordability.
Much of the matcha sold online is mass-produced in China, often compromising quality. No gimmicks—just premium matcha you can rely on and enjoy!
How is Yujoki matcha different?
Yujoki stands out for its commitment to purity and tradition. Made from carefully cultivated and hand-harvested tea leaves, our matcha delivers an authentic Japanese experience. Rich in health benefits and versatile for any lifestyle, it’s the perfect choice for matcha enthusiasts. Additionally, every batch is rigorously tested to ensure it is free from E. Coli and other harmful contaminants, guaranteeing both quality and safety.
What are the health benefits of matcha?
Where do we start? Matcha can help with:
- Detoxifying the body
- Boosting brain function
- Supporting heart and liver health
- Improving skin
- Aiding weight management
Basically, it's a superdrink in every sip!
Does matcha contain gluten, and is it suitable for vegans or halal?
Our matcha is a natural source of well-being, and we’re happy to say it’s gluten-free! It’s also suitable for vegans and halal-friendly, so you can enjoy it with complete peace of mind.
How do I prepare matcha?
There are so many ways to enjoy matcha!
Traditional: Whisk 1 tsp of matcha with hot water (80°C) until frothy.
Coffee Replacement: Add matcha to your morning latte for a smooth start.
Smoothie: Blend it into your favorite fruits and milk for a refreshing boost!
Is matcha really a good coffee replacement?
Absolutely!
Matcha gives you a gentle energy boost without the crash or jitters that coffee often causes. Plus, it’s full of antioxidants and nutrients, so you’re fueling your body with goodness.
How should I store my matcha?
To keep it fresh and flavorful, store your matcha in an airtight container in a cool, dark place.
What’s the best way to contact you?
We’re here to help! Send us a message through our contact page, and we’ll get back to you as soon as we can.